Additional Issue Template changes (#3489)

* added new issue templates for support and requestes

* spelling is hard...

* tweaked issue templates for clearer submissions and easier triaging

* redirected support and ideas straight to Discussions, and added a link to Keybase

* Update config.yml

updating to make linter happy

* Update config.yml

* Sanitize?

* Update config.yml

yet another attempt to pass the lint check

* Try prettify

* skip the issue template lint

Co-authored-by: J. Eckert <sargonas@Js-MacBook-Air.sargonas.home>
Co-authored-by: Gene Hoffman <30377676+hoffmang9@users.noreply.github.com>
Co-authored-by: Gene Hoffman <hoffmang@hoffmang.com>

.github/ISSUE_TEMPLATE/bug_report.md

@@ -8,7 +8,7 @@ assignees: ''
 ---
 
 **Describe the bug**
-A clear and concise description of what the bug is.
+A clear and concise description of what the bug is. (If what you are experiencing is NOT a bug but instead a support issue, please open a Discussion instead!)
 
 **To Reproduce**
 Steps to reproduce the behavior:

.github/ISSUE_TEMPLATE/config.yml

@@ -0,0 +1,12 @@
+contact_links:
+  - about: Ask a question or request support here
+    name: Ask for Support
+    url: >-
+      https://github.com/Chia-Network/chia-blockchain/discussions/new?category=support
+  - about: Request a new feature or idea here
+    name: Make a Request
+    url: >-
+      https://github.com/Chia-Network/chia-blockchain/discussions/new?category=ideas
+  - about: Get support on the Chia Keybase chat channels.
+    name: Join the Keybase.io support chat
+    url: 'https://keybase.io/team/chia_network.public'

.github/ISSUE_TEMPLATE/feature_request.md

@@ -1,17 +0,0 @@
----
-name: Request
-about: Create a request for an enhancement or feature
-title: "[REQ]"
-labels: enhancement
-assignees: ''
-
----
-
-**Describe the request**
-A clear and concise description of your suggested enhancement, as well as some basic rationale to allow us to balance the effort/reward for the work, if possible.
-
-**Images**
-If applicable (but not required), add diagrams or wireframes to help explain your request if it is GUI related.
-
-**Additional notes**
-Add any other closing comments here.

.github/ISSUE_TEMPLATE/support.md

@@ -1,23 +0,0 @@
----
-name: Support
-about: Create a support-related issue.
-title: "[help]"
-labels: Support
-assignees: ''
-
----
-
-**Describe the issue**
-PLEASE NOTE!: The issue tracker is NOT a place to seek general support. You are better served starting a conversation in the Discussions area at https://github.com/Chia-Network/chia-blockchain/discussions or in the Keybase.io #support channel. If you create a support request here, it may or may not receive a response before being closed, and we cannot guarantee a timely response, or one at all. In the event that your issue is deemed to be the result of a bug, we will endeavor to review and update it accordingly as such instead of closing it.
-
-**To Reproduce**
-Steps that led up to your issue.
-
-**Expected behavior**
-A clear and concise description of what you expected to happen before you encountered your issue.
-
-**Screenshots**
-If applicable, add screenshots to help explain your problem.
-
-**Additional context**
-Add any other context about the problem here.

.github/workflows/super-linter.yml

@@ -74,6 +74,7 @@ jobs:
           DISABLE_ERRORS: false
           PYTHONPATH: ${{ github.workspace }}:$PYTHONPATH
           GITHUB_TOKEN: ${{ secrets.GITHUB_TOKEN }}
+          FILTER_REGEX_EXCLUDE: .*github/ISSUE_TEMPLATE/config.yml
 #          ACTIONS_RUNNER_DEBUG: true
 
 ...