diff --git a/ghost/portal/src/components/TriggerButton.js b/ghost/portal/src/components/TriggerButton.js
index d579accd40..ae18859f1e 100644
--- a/ghost/portal/src/components/TriggerButton.js
+++ b/ghost/portal/src/components/TriggerButton.js
@@ -107,7 +107,7 @@ class TriggerButtonContent extends React.Component {
         const Style = Styles({brandColor: this.context.brandColor});
         const memberGravatar = this.context.member && this.context.member.avatar_image;
 
-        if (!buttonStyle.includes('icon')) {
+        if (!buttonStyle.includes('icon') && !this.context.member) {
             return null;
         }