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🎨 Added 'Payment failed' subscription cancellation reason (#20527)
ref https://linear.app/tryghost/issue/ENG-1254 - we currently only store a cancellation reason when a member cancels manually in Portal - we now also store "Payment failed" when the cancellation is automatic due to several payment failures
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@ -221,7 +221,7 @@ describe('Members API', function () {
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let canceledPaidMember;
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it('Handles cancellation of paid subscriptions correctly', async function () {
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it('Handles cancellation of paid subscriptions at the end of the billing cycle', async function () {
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const customer_id = createStripeID('cust');
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const subscription_id = createStripeID('sub');
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@ -256,8 +256,143 @@ describe('Members API', function () {
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// Create a new customer in Stripe
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set(customer, {
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id: customer_id,
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name: 'Test Member',
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email: 'cancel-paid-test@email.com',
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name: 'Cancel me at the end of the billing cycle',
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email: 'cancel-me-at-the-end-of-cycle@test.com',
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subscriptions: {
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type: 'list',
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data: [subscription]
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}
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});
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// Make sure this customer has a corresponding member in the database
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// And all the subscriptions are setup correctly
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const initialMember = await createMemberFromStripe();
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assert.equal(initialMember.status, 'paid', 'The member initial status should be paid');
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assert.equal(initialMember.tiers.length, 1, 'The member should have one tier');
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should(initialMember.subscriptions).match([
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{
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status: 'active'
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}
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]);
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// Check whether MRR and status has been set
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await assertSubscription(initialMember.subscriptions[0].id, {
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subscription_id: subscription.id,
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status: 'active',
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cancel_at_period_end: false,
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plan_amount: 500,
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plan_interval: 'month',
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plan_currency: 'usd',
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mrr: 500
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});
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// Set the subscription to cancel at the end of the period
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set(subscription, {
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...subscription,
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status: 'active',
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cancel_at_period_end: true,
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metadata: {
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cancellation_reason: 'I want to break free'
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}
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});
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// Send the webhook call to announce the cancelation
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const webhookPayload = JSON.stringify({
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type: 'customer.subscription.updated',
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data: {
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object: subscription
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}
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});
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const webhookSignature = stripe.webhooks.generateTestHeaderString({
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payload: webhookPayload,
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secret: process.env.WEBHOOK_SECRET
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});
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await membersAgent.post('/webhooks/stripe/')
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.body(webhookPayload)
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.header('content-type', 'application/json')
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.header('stripe-signature', webhookSignature)
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.expectStatus(200);
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// Check that the subscription has been set to cancel and has saved the cancellation reason
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const {body: body2} = await adminAgent.get('/members/' + initialMember.id + '/');
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assert.equal(body2.members.length, 1, 'The member does not exist');
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const updatedMember = body2.members[0];
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should(updatedMember.subscriptions).match([
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{
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status: 'active',
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cancel_at_period_end: true,
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cancellation_reason: 'I want to break free'
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}
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]);
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// Check whether MRR and cancel_at_period_end has been set
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await assertSubscription(initialMember.subscriptions[0].id, {
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subscription_id: subscription.id,
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status: 'active',
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cancel_at_period_end: true,
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plan_amount: 500,
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plan_interval: 'month',
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plan_currency: 'usd',
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mrr: 0
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});
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// Check that there is a canceled event
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await assertMemberEvents({
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eventType: 'MemberPaidSubscriptionEvent',
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memberId: updatedMember.id,
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asserts: [
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{
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type: 'created',
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mrr_delta: 500
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},
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{
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type: 'canceled',
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mrr_delta: -500
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}
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]
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});
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canceledPaidMember = updatedMember;
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});
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it('Handles immediate cancellation of paid subscriptions', async function () {
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const customer_id = createStripeID('cust');
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const subscription_id = createStripeID('sub');
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// Create a new subscription in Stripe
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set(subscription, {
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id: subscription_id,
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customer: customer_id,
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status: 'active',
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items: {
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type: 'list',
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data: [{
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id: 'item_123',
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price: {
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id: 'price_123',
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product: 'product_123',
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active: true,
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nickname: 'Monthly',
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currency: 'usd',
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recurring: {
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interval: 'month'
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},
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unit_amount: 500,
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type: 'recurring'
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}
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}]
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},
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start_date: Date.now() / 1000,
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current_period_end: Date.now() / 1000 + (60 * 60 * 24 * 31),
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cancel_at_period_end: false
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});
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// Create a new customer in Stripe
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set(customer, {
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id: customer_id,
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name: 'Cancel me now',
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email: 'cancel-me-immediately@test.com',
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subscriptions: {
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type: 'list',
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data: [subscription]
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@ -289,12 +424,15 @@ describe('Members API', function () {
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// Cancel the previously created subscription in Stripe
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set(subscription, {
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...subscription,
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status: 'canceled'
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status: 'canceled',
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cancellation_details: {
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reason: 'payment_failed'
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}
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});
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// Send the webhook call to announce the cancelation
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const webhookPayload = JSON.stringify({
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type: 'customer.subscription.updated',
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type: 'customer.subscription.deleted',
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data: {
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object: subscription
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}
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@ -318,7 +456,8 @@ describe('Members API', function () {
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assert.equal(updatedMember.tiers.length, 0, 'The member should have no products');
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should(updatedMember.subscriptions).match([
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{
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status: 'canceled'
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status: 'canceled',
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cancellation_reason: 'Payment failed'
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}
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]);
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@ -992,7 +992,7 @@ module.exports = class MemberRepository {
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subscription_id: subscription.id,
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status: subscription.status,
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cancel_at_period_end: subscription.cancel_at_period_end,
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cancellation_reason: subscription.metadata && subscription.metadata.cancellation_reason || null,
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cancellation_reason: this.getCancellationReason(subscription),
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current_period_end: new Date(subscription.current_period_end * 1000),
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start_date: new Date(subscription.start_date * 1000),
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default_payment_card_last4: paymentMethod && paymentMethod.card && paymentMethod.card.last4 || null,
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@ -1301,6 +1301,19 @@ module.exports = class MemberRepository {
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}
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}
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getCancellationReason(subscription) {
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// Case: manual cancellation in Portal
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if (subscription.metadata && subscription.metadata.cancellation_reason) {
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return subscription.metadata.cancellation_reason;
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// Case: Automatic cancellation due to several payment failures
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} else if (subscription.cancellation_details && subscription.cancellation_details.reason && subscription.cancellation_details.reason === 'payment_failed') {
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return 'Payment failed';
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}
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return null;
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}
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async getSubscription(data, options) {
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if (!this._stripeAPIService.configured) {
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throw new errors.BadRequestError({message: tpl(messages.noStripeConnection, {action: 'get Stripe Subscription'})});
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