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Chris Raible bf895e6e99
🐛 Fixed offer redemptions for free members redeeming an offer (#20571)
ref
https://linear.app/tryghost/issue/ENG-1251/support-escalation-re-offers-not-tracking

- Offer Redemptions were not being persisted in the database for
existing free members who upgrade to a paid plan with an offer, which
resulted in inaccurate offer redemption counts. This made it difficult
to assess the performance of an offer.
- Previously, Ghost recorded an offer redemption in the DB in response
to the `SubscriptionCreatedEvent`, under the assumption that the offer
details would be included in this event. This assumption was valid for
brand new members starting a subscription with an offer, but not for
existing free members upgrading to a paid plan with an offer.
- For existing free members, the subscription is first stored in Ghost
in response to the `customer.subscription.created` Stripe webhook. At
this point, the offer/discount is not attached to the subscription, so
the `SubscriptionCreatedEvent` triggers without the offer information,
and the offer redemption is not recorded. After the
`checkout.session.completed` webhook is received (which _does_ include
the offer details), the subscription is updated in Ghost, but the Offer
Redemption is not stored.
- For brand new members, the `customer.subscription.created` webhook
no-ops, because the member and Stripe Customer don't exist yet.
Therefore, the subscription is first created in Ghost in response to the
`checkout.session.completed` webhook, which _does_ include the offer
information, so the offer information is included in the
`SubscriptionCreatedEvent` and the offer redemption is recorded as
expected.
- This change adds a new `OfferRedemptionEvent`, which triggers
either: (1) when a new subscription is created with an offer (as in the
case of a brand new member), or (2) when an existing subscription is
first updated to include an offer (as in the case of an existing free
member upgrading with an offer). The Offer Redemption is then persisted
in the DB in response to the `OfferRedemptionEvent` rather than the
`SubscriptionCreatedEvent`.
2024-07-09 16:05:26 -07:00
.github Update jaegertracing/all-in-one Docker tag to v1.58 2024-06-21 09:38:38 +01:00
.vscode Added backend launch task 2024-01-17 17:52:36 +07:00
apps Improved alignment and spacing of ViewContainer component 2024-07-09 20:48:40 +01:00
ghost 🐛 Fixed offer redemptions for free members redeeming an offer (#20571) 2024-07-09 16:05:26 -07:00
.editorconfig Removed Makefile settings from .editorconfig 2019-07-31 17:21:16 +08:00
.envrc Added initial setup for direnv 2024-02-27 21:49:56 +07:00
.gitattributes Enforced unix line endings (#9871) 2018-10-23 10:59:09 +02:00
.gitignore Added initial setup for direnv 2024-02-27 21:49:56 +07:00
.gitmodules Added Source as the new default theme 2023-10-03 14:02:08 +02:00
flake.lock Added initial setup for direnv 2024-02-27 21:49:56 +07:00
flake.nix Added initial setup for direnv 2024-02-27 21:49:56 +07:00
LICENSE © 2024 2024-07-04 17:01:59 -04:00
nx.json Added defaults to Nx build step 2023-12-13 11:54:31 +01:00
package.json Updated timezone dependency (#20570) 2024-07-09 16:31:36 -05:00
PRIVACY.md Removed outdated line from PRIVACY.md (#18789) 2023-12-13 12:39:45 +01:00
README.md © 2024 2024-07-04 17:01:59 -04:00
SECURITY.md Updated ghost.org links 2021-01-19 13:28:36 +13:00
yarn.lock Updated timezone dependency (#20570) 2024-07-09 16:31:36 -05:00

 

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