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Merge pull request #1636 from lonvia/update-introduction
Update help text on website
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@ -21,8 +21,10 @@
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About & Help <span class="caret"></span>
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</button>
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<ul class="dropdown-menu dropdown-menu-right">
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<li><a href="https://wiki.openstreetmap.org/wiki/Nominatim" target="_blank">Documentation</a></li>
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<li><a href="https://wiki.openstreetmap.org/wiki/Nominatim/FAQ" target="_blank">FAQ</a></li>
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<li><a href="https://nominatim.org/release-docs/develop/api/Overview/" target="_blank">API Reference</a></li>
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<li><a href="https://nominatim.org/release-docs/develop/api/Faq/" target="_blank">FAQ</a></li>
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<li><a href="https://help.openstreetmap.org/tags/nominatim/">OpenStreetMap Help</a></li>
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<li><a href="https://github.com/openstreetmap/Nominatim">Nominatim on Github</a></li>
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<li role="separator" class="divider"></li>
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<li><a href="#" class="" data-toggle="modal" data-target="#report-modal">Report problem with results</a></li>
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</ul>
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@ -6,4 +6,4 @@ look up data by its geographic coordinate (reverse search). Each result comes wi
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link to a details page where you can inspect what data about the object is saved in
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the database and investigate how the address of the object has been computed.</p>
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For more information visit the <a href="https://wiki.openstreetmap.org/wiki/Nominatim">Nominatim wiki page</a>.
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For more information visit the <a href="https://nominatim.org">Nominatim home page</a>.
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@ -1,24 +1,42 @@
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<p>
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Before reporting problems please read the <a target="_blank" href="https://wiki.openstreetmap.org/wiki/Nominatim">user documentation</a>
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and
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<a target="_blank" href="https://wiki.openstreetmap.org/wiki/Nominatim/FAQ">FAQ</a>.
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Before reporting problems please read the <a target="_blank" href="https://nominatim.org/release-docs/develop/api/Overview">user documentation</a>.
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<h4>Finding the expected result</h4>
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First of all, please make sure that the result that you expect is
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available in the OpenStreetMap data.
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To find the OpenStreetMap data, do the following:
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<ul>
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<li>Go to <a href="https://openstreetmap.org">https://openstreetmap.org</a>.</li>
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<li>Go to the area of the map where you expect the result
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and zoom in until you see the object you are looking for.</li>
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<li>Click on the question mark on the right side of the map,
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then with the question cursor on the map where your object is located.</li>
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<li>Find the object of interest in the list that appears on the left side.</li>
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<li>Click on the object and note down the URL that the browser shows.</li>
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</ul>
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If you cannot find the data you are looking for, there is a good chance
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that it has not been entered yet. You should <a href="https://www.openstreetmap.org/fixthemap">report or fix the problem in OpenStreetMap</a> directly.
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<h4>Reporting bad searches</h4>
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Problems may be reported at the <a target="_blank" href="https://github.com/openstreetmap/nominatim/issues">issue tracker on github</a>. Please read through
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the open tickets first and check if your problem has not already been
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reported.
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When reporting a problem, include the following:
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<ul>
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<li>A full description of the problem, including the exact term you
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were searching for.</li>
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<li>The result you get.</li>
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<li>The OpenStreetMap object you expect to find (see above).</li>
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</ul>
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For general questions about installing and searching in Nominatim, please
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use <a href="https://help.openstreetmap.org/tags/nominatim/">Help OpenStreetMap</a>.
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If your problem relates to the address of a particular search result please use the 'details' link
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to check how the address was generated before reporting a problem.
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</p>
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<p>
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Use <a target="_blank" href="https://github.com/openstreetmap/nominatim/issues">Nominatim issues on github</a>
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to report problems.
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<!-- You can search for existing bug reports
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<a href="https://trac.openstreetmap.org/query?status=new&status=assigned&status=reopened&component=nominatim&order=priority">here</a>.</p>
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-->
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</p>
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<p>
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Please ensure that you include a full description of the problem, including the search
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query that you used, the problem with the result and, if the problem relates to missing data,
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the osm type (node, way, relation) and id of the item that is missing.
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</p>
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<p>
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Problems that contain enough detail are likely to get looked at before ones that require
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significant research.
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</p>
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