diff --git a/lib/plausible_web/templates/email/dashboard_locked.html.heex b/lib/plausible_web/templates/email/dashboard_locked.html.heex index 4ecc9af1d..2ee18d32f 100644 --- a/lib/plausible_web/templates/email/dashboard_locked.html.heex +++ b/lib/plausible_web/templates/email/dashboard_locked.html.heex @@ -13,6 +13,8 @@ During the last billing cycle (<%= PlausibleWeb.TextHelpers.format_date_range( Your usage exceeds our standard plans, so please reply back to this email for a tailored quote. <% else %> Click here to upgrade your subscription. We recommend you upgrade to the <%= @suggested_plan.volume %>/mo plan. The new charge will be prorated to reflect the amount you have already paid and the time until your current subscription is supposed to expire. +

+ If your usage decreases in the future, you can switch to a lower plan at any time. Any credit balance will automatically apply to future payments. <% end %>

Do you have questions or need help with anything? Just reply to this email. We're here to help! diff --git a/lib/plausible_web/templates/email/over_limit.html.heex b/lib/plausible_web/templates/email/over_limit.html.heex index deb1e169a..462e49c59 100644 --- a/lib/plausible_web/templates/email/over_limit.html.heex +++ b/lib/plausible_web/templates/email/over_limit.html.heex @@ -14,6 +14,8 @@ During the last billing cycle (<%= PlausibleWeb.TextHelpers.format_date_range( Your usage exceeds our standard plans, so please reply back to this email for a tailored quote. <% else %> Click here to upgrade your subscription. We recommend you upgrade to the <%= @suggested_plan.volume %>/mo plan. The new charge will be prorated to reflect the amount you have already paid and the time until your current subscription is supposed to expire. +

+ If your usage decreases in the future, you can switch to a lower plan at any time. Any credit balance will automatically apply to future payments. <% end %>

Do you have questions or need help with anything? Just reply to this email. We're here to help!