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1++++
2+title = "Bridge Troubleshooting"
3+template = "page_indiced.html"
4+description = "Troubleshooting Bridge if you are running into errors"
5+weight = 5
6++++
7+
8+### Canvas Issues
9+
10+Bridge uses an HTML element called canvas to create your wallets. Unfortunately malicious websites can use canvas to identify and track users. As a result, some browsers and anti-tracking extensions can interfere with Bridge's ability to generate wallets.
11+
12+If there are no instructions for your browser, or the instructions don't work, please file a ticket on the [issue tracker](https://github.com/urbit/bridge/issues)
13+
14+#### Brave Users
15+
16+To fix canvas issues on Brave:
17+
18+- Click on the Brave logo on the right edge of your URL bar
19+- Click `Advanced View`
20+- Set the bottom dropdown to `Cross-site device recognition blocked`
21+- Click on Retry in Bridge
22+
23+The warning box should disappear.
24+
25+#### Firefox Users
26+
27+To fix canvas issues on Brave:
28+
29+- Click on the icon of an image in your URL bar, to the left of
30+ `https://bridge.urbit.org`
31+- Click `Allow Data access`
32+- Click on Retry in Bridge
33+
34+The warning box should disappear.
35+